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Welcome to the Astro-Cartography.com Help Center! Below are answers to some common questions regarding payments, security, and customer service. If you have any further inquiries, feel free to reach out to us.
What is Astro-Cartography.com?
Astro-Cartography.com specializes in providing Astrocartography and Career Readings. Our services are designed to offer you personalized insights based on your birth data, helping you navigate your life and career path more effectively.
What happens after I make a payment?
After you make a payment, you can expect to receive your Individual Astrocartography or Career Reading within 24-48 hours. Our team will prepare your reading based on the birth data you provided.
What payment methods do you accept?
We accept a variety of secure payment methods, including:
- Visa
- MasterCard
- American Express
- Apple Pay, Google Pay
- All other cards accepted by Stripe
Your payment is processed through a secure connection and is protected by SSL encryption.
How will I get my Astrocartography or Career Reading?
Your Astrocartography or Career Reading will be sent to you as a PDF file via email. If you do not receive it, please check your Spam folder, as it may have been filtered there.
Are my bank details secure?
Yes, your bank details are secure with us. We prioritize your privacy and security, ensuring that all transactions are processed through a secure connection.
Do you store my bank details?
No, we do not store or have access to your bank details when processing payments. Your financial information is handled securely by our payment processor, Stripe.
Do you store my personal details?
We do store your personal details only as necessary to provide our services. However, any birth data provided for astrological services is automatically deleted 30 days after your purchase.
Do you share my personal details with third parties?
No, we do not share your personal details with third parties. Your privacy is important to us, and we are committed to protecting your information.
How do I get a refund?
If you are not completely satisfied with your service please visit our Refund Policy Page.
How do I contact Astro-Cartography.com customer service?
You can contact our customer service team by emailing us at info@astro-cartography.com. We aim to respond to all inquiries within 24-48 hours.
How accurate are the readings?
Our readings are based on astrological principles and the specific birth data you provide. While many clients find our insights to be highly accurate and valuable, individual experiences may vary. We encourage you to approach the readings with an open mind and consider them as guidance rather than absolute predictions.
Any questions remain unanswered?
If you have any additional questions or need further assistance, please visit our Help Center or feel free to write to us at info@astro-cartography.com. We are here to help you!
Thank you for choosing Astro-Cartography.com! We are here to assist you and ensure that your experience is exceptional.