At Astro-Cartography.com, we value your feedback and are committed to providing a high standard of service. If you have any complaints or concerns, please follow the steps below to have them addressed:
1. How to Submit a Complaint
You can submit your complaint through any of the following methods:

• Email: info@astro-cartography.com

2. Information to Include in Your Complaint
To help us resolve your complaint promptly, please include the following details:

• Your full name and contact details
• A clear description of the issue
• Relevant order details or references (if applicable)
• Supporting evidence (screenshots, correspondence, etc.)

3. Response Time
We aim to acknowledge receipt of your complaint within 48 hours and provide a full response within 7 business days. If more time is required, we will keep you informed about the progress.
4. Escalation
If you are not satisfied with the resolution, you can escalate your complaint to our legal team at info@astro-cartography.com
5. Final Note
We take all complaints seriously and aim to resolve them to the satisfaction of all parties involved.At Astro-Cartography.com, we value your feedback and are committed to providing a high standard of service. If you have any complaints or concerns, please follow the steps below to have them addressed: