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At Astro-Cartography.com, we are dedicated to providing you with high-quality personal astrological services that empower and enlighten you. We understand that sometimes things may not go as expected, and we want to ensure that you feel confident and secure in your purchase. This Refund Policy outlines our approach to refunds and exchanges.
Our Commitment
We strive to deliver exceptional services tailored to your individual needs. If you are not satisfied with your experience, we encourage you to reach out to us. Your satisfaction is important to us, and we are committed to resolving any issues you may have.
Refund Eligibility
1. Service Satisfaction: If you are not satisfied with your astrological service, please contact us within 30 days of your purchase. We will review your feedback and work with you to address your concerns.
2. Refund Process: To initiate a refund, please follow these steps:
- Contact our customer support team at info@astro-cartography.com with your order details and a brief explanation of your concerns.
- Our team will assess your request and respond within 3-5 business days.
3. Refund Approval: If your request is approved, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used at the time of purchase.
Non-Refundable Services
Please note that certain services may be non-refundable, including but not limited to:
- Customized reports or readings that have already been delivered.
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Contact Us
If you have any questions or need assistance regarding our Refund Policy, please do not hesitate to reach out to our customer support team info@astro-cartography.com. We are here to help you and ensure that your experience with Astro-Cartography.com is positive and fulfilling.
Thank you for choosing Astro-Cartography.com. We appreciate your trust in us and look forward to supporting you on your astrological journey!
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Note: This Refund Policy applies only to services purchased directly through Astro-Cartography.com and is subject to our terms and conditions.